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1. Navigate to the Notification Details page.

If you are viewing a notification from another user's worklist, the Notification Details page displays the name of that user.

2. The notification header shows general identifying information and may also include additional header attributes that display key information about the notification. See: Header Attributes.

In Oracle Applications, non-structured data such as images, spreadsheets, or video can be linked to structured application data, including Oracle Workflow notifications. If a notification includes such Oracle Applications attachments, the notification header displays an Attachment(s) heading with links to the attachments. Select a link to view the attached data. See: Attachments, Oracle Applications User's Guide and Attachments Table in the Oracle Self-Service Web Applications online help.

A notification may also include a message body, a related applications section, and a response section.

3. The message body displays the information of which you are being notified. The message body may include inline images as well as embedded links to additional information sources pertinent to the notification. A reference URL link connects to a specified URL, either in the same web browser window or in a new window, depending on the notification.

4. The related applications section may include attachment icons. These icons link to additional information sources for the notification. There are three types of attachment links:

• A reference URL link that opens another Web browser window and connects to a specified URL.

• A PL/SQL, PL/SQL CLOB, or PL/SQL BLOB document link that displays the contents of a document generated from a PL/SQL function. Such documents can contain text, HTML, images, or application files such as PDF or RTF documents.

• An Oracle Applications form link that drills down to an Oracle Applications form or Oracle Self-Service Web Applications page referenced by the underlying message attribute. Depending on how the message attribute is defined, the form or page can automatically display appropriate context information.

Note: You must use a responsibility with the appropriate security to open a linked form or Oracle Applications Framework page. If the form link or URL link is defined to use a particular responsibility, you must have that responsibility assigned to you to open the form or page. Otherwise, Oracle Applications displays a list from which you can select the responsibility you want to use.

You cannot update information in a form that is attached for reference only.

5. If you want to view your next notification in the Notification Details page after responding to this notification, select the Display Next Notification After My Response check box. Otherwise, Oracle Workflow displays the Worklist after you respond to a notification.

6. Use the Response section to act on the notification.

• If a notification requires a response, but none of the responses affect the result of the notification activity, the response prompts all appear as fields or pull-down menus. After you finish entering your response values, submit your response by choosing the Submit button. After you submit your response, the status of the notification changes to Closed.

• If a notification requires a response, and one of the responses becomes the result of the notification activity, then that determining response will appear last. All other response prompts, if any, appear as fields or pull-down menus before that prompt.

• If there are four or fewer possible result values for the final response prompt, those values appear as a set of buttons. After you finish entering your response values for any other response prompts, choose the button for the result value you want. When you choose one of these buttons, you also submit your response to the notification.

• If there are more than four result values to choose from for the final response prompt, those values appear in a pull-down menu with a Submit button. After you finish entering your response values for any other response prompts, select the result value you want from the pull-down menu and submit your response by choosing the Submit button.

After you submit your response, the status of the notification changes to Closed.

• If you launch the Notification Worklist from Oracle Applications, your Response section may display an attached form icon that lets you drill down to an Oracle Applications form to complete your response.

• If a notification does not require a response, the Response section indicates that. Choose the Close button in the Response section to close the notification so that it does not appear in your worklist the next time you view your open notifications.

• If you revisit a notification that is closed, the Notification Details page shows the result of the notification activity, if any, and the Response section displays any additional response values that were submitted. Also, the notification header shows the user who responded to or closed the notification.

If a notification for one user was closed by another user through access to the first user's worklist, the name of the second user, who actually took the action, is displayed as the responder.

• If you want another user to respond to the notification instead of you, choose the Reassign button, the Delegate button, or the Transfer button in the Response section.

• The Reassign button appears if you have access to reassign a notification to another user either by delegating the notification or by transferring complete ownership of the notification.

• The Delegate button appears if you only have access to delegate the notification.

• The Transfer button appears if you only have access to transfer ownership of the notification.

See: To Reassign a Notification to Another User and Setting the WF: Notification Reassign Mode Profile Option.

Attention: Your workflow may include special logic to restrict reassignment of notifications. If so, the Reassign button, Delegate button, or Transfer button may not be displayed in the Response section, and you should not reassign the notification. See: #HIDE_REASSIGN Attribute.

• To request more information about this notification from another user or role, choose the Request Information button in the Response section. See: To Request More Information From Another User.

Attention: Your workflow may include special logic to restrict requesting more information on notifications. If so, the Request Information button is not displayed in the Response section. See: #HIDE_MOREINFO Attribute.

• If another user sent you this notification with a request for more information, the Response section displays the user who made the request and the request details. Enter the information you want to provide in the Response field and choose the Submit button to submit your response.

7. If this notification requires a password-based electronic signature, a confirmation page appears after you submit your response. This page displays notification header information and the response values that you entered to let you review the response you are signing. To affix your electronic signature to your response, enter your Oracle Applications user name and password and select the Submit button. This electronic signature is analogous to your written signature. See: #WF_SIG_POLICY Attribute.

Note: If your site has implemented single sign-on through Oracle Internet Directory and your single sign-on password is different than your Oracle Application Object Library password, you must use your Oracle Application Object Library password to sign notifications. See: Electronic Signatures.

8. If this notification requires a certificate-based digital signature, a confirmation page appears after you submit your response. This page displays notification header information and the response values that you entered to let you review the response you are signing. Choose the Sign button and use your Web browser to enter your X.509 certificate as your signature. For detailed instructions, please refer to the online help for your Web browser. If you have multiple certificates installed, ensure that you enter a certificate that is assigned to the Oracle Applications user name with which you logged in. See: Electronic Signatures and #WF_SIG_POLICY Attribute.

See Also